Health Records

Details about your health are kept in your health record and are used for planning your care and treatment. To safeguard your own health we ask that you give us correct and complete details. Withholding details may put your health at risk. Details about your ongoing care and about your admission and discharge may be shared with your local doctor, hospitals, community support services and others who will provide you with ongoing care and treatment. If you do not want your details to be shared please let us know.

We also report some details to the Department of Human Services and Commonwealth Department of Health and aged Care for planning purposes. Personal information will not be given, so you will not be identified
in any way. Sometimes the West Gippsland Healthcare Group must, by law, release personal details about you. For example, we must report certain diseases to the Department of Human Services. Whenever we can, we remove details that identify you. Anyone who receives personal details from us is also under a legal duty to keep it private.

You have the right to access your health details and advise us if you think it is incorrect, incomplete or out-of-date. Should you require access, please contact the Freedom of Information Officer. Please note that fees may apply.

For further details please refer to our brochures, Protection and Use of Your Health Information and Patient Rights and Responsibilities and to our policy called, Personal Information – Privacy.

If you have any queries or concerns please contact the West Gippsland Healthcare Group's Privacy Officer at Landsborough Street, Warragul 3820 or call 56 230 611.

Personal Information

Personal information includes the details from which you can be reasonably identified.

We collect a limited amount of personal information to help us identify our clients, donors, suppliers and customers of our non-medical services. We may also use this information to keep you informed of our services
and items that may be of interest to you. We will not disclose the information about you without your consent, unless we are required to do so by law. Should you decide that you do not wish to receive promotional materials, such as our newsletter, please notify the Public Relations Manager on 56 230 611.

You have the right to access your personal information and advise us if you think it is inaccurate, incomplete or out-of-date. Should you require access, please contact the Freedom of Information Officer. Please note that charges may apply.

For further information please refer to our policy entitled, Personal Information – Privacy.

If you have any queries or concerns please contact the West Gippsland Healthcare Group's Privacy Officer at Landsborough Street, Warragul 3820 or call 56 230 611.